Therefore, at the BPG Kuwait office, we created an interactive video booth was designed to put a human face on the conflict. Placed in high traffic areas in the avenues, the booths drew visitors in with a video of a young refugee girl urging them to ‘reach out a hand’ and donate. As a visitor engaged with the payment kiosk, the little girl responded to the user’s actions. When a donation was made, the girl stood up, smiled and thanked the visitor for their donation, striking an emotional chord in the hearts of the users. The digital interaction, spread across a large video screen and stand-alone payment kiosk, was effective as it triggered changes in the video depending on the user’s actions.